Farmers.ng is committed to protecting the security and confidentiality of our customers’ personal and financial information. This policy outlines the measures we have put in place to ensure the security of our digital banking platform and the information it contains.
This policy applies to all employees, contractors, and vendors of Farmers.ng, as well as any third-party service providers who have access to our digital banking platform or customer information.
Farmers.ng has implemented an ISMS to ensure the confidentiality, integrity, and availability of customer information. The ISMS includes regular risk assessments, security controls, and incident response procedures.
Access to the digital banking platform is restricted to authorized personnel only. All employees, contractors, and vendors must use unique login credentials and are subject to periodic password changes. Access rights are reviewed and revoked as necessary.
All customer information transmitted and stored on the digital banking platform is encrypted using industry-standard encryption algorithms.
Farmers.ng has an incident response plan in place to quickly and effectively respond to any security breaches or other incidents that may occur. All employees, contractors, and vendors are trained on the incident response plan and are required to report any security incidents to the appropriate personnel immediately.
Farmers.ng conducts thorough due diligence on all third-party service providers to ensure they meet our information security standards. We also require all third-party service providers to sign a confidentiality agreement and comply with our information security policies and procedures.
Farmers.ng is committed to complying with all relevant laws and regulations regarding information security. We regularly review and update our policies and procedures to ensure ongoing compliance.
All employees, contractors, and vendors of Farmers.ng are required to complete regular information security training. Additionally, all new employees receive information security training as part of their onboarding process.
This policy and procedure will be reviewed and updated as necessary to ensure it remains effective in protecting the security and confidentiality of customer information.
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