Farmers.ng is a digital bank that provides a variety of financial services such as account transfers, loans, utilities, and deposits and withdrawals through its digital platform.
Is Farmers.ng licensed?
Farmers.ng (“Mega Microfinance Bank”) is licensed by the Central Bank of Nigeria (CBN) and adheres to all regulations and guidelines set forth by the CBN to ensure we operate in compliance with the laws and regulations.
Is Farmers.ng insured?
Farmers.ng deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC). This means that our customers’ deposits are protected to the regulatory extent set. We work closely with NDIC to ensure that our customers’ deposits are safe and secure.
How do I create an account with Farmers.ng?
To create an account with Farmers.ng, you can visit our website and click on the “Sign Up” button. You will be prompted to provide some personal and financial information and complete the registration process. You can also download our app on the app store and play store or walk into any of our experience centers.
How can I make an account transfer with Farmers.ng?
To make an account transfer with Farmers.ng, you can log into your account and click on the “Account Transfers” button. You will be prompted to enter the recipient’s account information and the amount you want to transfer. Once all the information is verified, you can confirm the transfer.
How can I apply for a loan with Farmers.ng?
To apply for a loan with Farmers.ng, you can log into your account and click on the “Loans” button. You will be prompted to fill out a loan application form and provide the required information. Once the application is submitted, it will be reviewed by our loan department and you will be notified of the loan approval status.
How can I purchase utilities with Farmers.ng?
To purchase utilities with Farmers.ng, you can log into your account and click on the “Utilities” button. You will be presented with a list of available utilities, you can select the utility you want to purchase, enter the required information, and confirm the purchase.
Are there any fees associated with using Farmers.ng?
Yes, there may be fees associated with certain services such as money transfers, loans, and other transactions. Please refer to our fees schedule or contact us for more information.
Is my personal and financial information secure with Farmers.ng?
Yes, we take the security of our customers’ personal and financial information very seriously. We have implemented strict security measures to protect your information from unauthorized access, use, or disclosure.
What should I do if I have a question or concern that is not answered in the FAQs?
If you have a question or concern that is not answered in the FAQs, please do not hesitate to contact us at csr@farmers.ng. Our customer service team will be happy to assist you.